Please email us as soon as possible with your order number if you'd like to cancel. We'll check whether your order has already been processed. If cancellation is still possible, you'll receive a full refund via your original payment method.

Every order automatically triggers a confirmation email. If you didn't get one, there was likely a small typo in your email address. Just send us a message and we'll confirm whether your order went through.

We usually pack everything in one package. If something is missing, contact our support team and we'll find a solution right away.

Changes are only possible if your order hasn't been processed and shipped yet. Please contact our support team as soon as possible and we'll help where we can.

Orders usually arrive within 7-14 business days. First we process your order (2-4 days), then it ships (3-8 days until delivery). We work hard to keep things fast and smooth.

We care about quality in shipping just as much as in our products, so we only ship with reputable carriers.

Yes. Once your order ships, you'll receive an email with a tracking number and a tracking link.

Please check the tracking again - it may show the parcel was left at a specific spot or with a neighbor. If you still can't find it, contact us and we'll make sure you get your order.

You can pay with all common methods: PayPal, credit card, bank transfer, Klarna, Google Pay and Apple Pay.

You'll automatically receive an invoice by email after your order. If it didn't arrive, send us your order number and we'll send it over.

Please message our support team first and someone will take care of your request as soon as possible.

Your satisfaction matters to us, so you can return your order within 30 days of receipt. As a young company we can't cover return shipping costs. Just email us to register a return - once we receive it, we'll refund your purchase. Processing may take 7-10 business days.

You don't need to do anything. Once we've received and processed your return, you'll be refunded via your original payment method.